A few weeks ago, one of the office staff asked me to turn on spam protection (that is already on) on company email that hosted at Yahoo to prevent spam, because he did not want to download any email spam to his email client. He said to another staff that the IT Department did not do what he asked. What? It seems that he wanted to blame me for this spam.. mmm..
I tried my best to explain how spam can reach the company mailbox and the effect of using SpamGuard to any important email but his answer made me upset. He asked me to open the email every morning and clean spam emails so he only downloads spam-free emails. I replied him back and said that I did not know which emails are important for him and which are not.
Since explaining about spam did not make him understand, I choosed to keep the spam guard on and set the POP options to make pop mail client to not download any email from Bulk folder. I just wanted to make him know the effect of his request to his email, and today he realize the effects and learns by him self. This is what I expected when I turned the POP SpamGuard option to off. I wanted him to know by him self. By him self also, he asked me to turn on this feature.😀
Based on what I faced above, I learn that if I can not explain or make anyone understand, better for me to make him understand by him self. No need for me to force him. This will make a resistance and of course not worth for both of us. We will upset and feel uncomfortable each other.
Uh.. thanks God.. I think I just make my job easier..